Meghee ("Meghee", "we", "us" or "our") operates the property marketplace at megheerealestate.com and its related services. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. It applies to buyers, renters, savers, realtors, companies and visitors.
By using Meghee, you agree to the practices described here. If you do not agree, please do not use the service.
1.Who we are
Meghee is a Nigeria-focused real estate platform that lets people browse verified property listings, inspect before they pay, save toward a property, take part in raffle draws, and work with realtors and property companies. We are the data controller for the information described in this policy.
You can contact us any time at hello@megheerealestate.com.
2.Information we collect
We collect the following categories of information:
- Account details — your name, email address, phone number, password and profile photo.
- Identity verification (KYC) — your date of birth, gender, address, a government ID type and number, a photo of your ID document, and a selfie. This is required before certain transactions to keep the community safe.
- Next-of-kin and bank details — where you choose to provide them for payouts, contracts or estate matters.
- Transaction and financial data — properties you buy, rent, save toward or win; wallet balances and top-ups; payments, invoices and receipts; and, for realtors, commissions and payout accounts.
- Communications — messages, enquiries, inspection bookings, and support requests, as well as marketing messages we send you (email and SMS).
- Usage and device data — pages viewed, actions taken, approximate location, IP address, browser and device information, collected through cookies and similar technologies.
3.How we use your information
We use your information to:
- Provide the service — create and manage your account, list and match properties, process purchases, rentals, savings (Vault) and raffle entries.
- Verify identity and prevent fraud — run KYC checks, confirm ownership, and keep transactions and the community safe.
- Process payments — fund wallets, take payments, pay out commissions, and issue receipts through our payment partners.
- Communicate with you — send transactional messages (receipts, reminders, verification codes), respond to enquiries, and, where permitted, send updates, birthday and monthly greetings, and offers you can opt out of.
- Improve and secure the platform — understand how it is used, fix problems, and protect against abuse.
- Meet legal and regulatory obligations.
6.How we protect your information
We use technical and organisational measures to protect your data, including encryption of sensitive tokens, hashed passwords and PINs, access controls, and secure hosting. Identity documents and payment proofs are kept in restricted storage. No system is perfectly secure, but we work to protect your information and to limit who can access it.
7.How long we keep it
We keep your information for as long as your account is active and as needed to provide the service, meet legal, tax and regulatory obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymise it.
8.Your rights and choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you and request a copy.
- Correct or update inaccurate details — much of this you can do from your profile.
- Request deletion of your information, subject to legal and operational limits.
- Opt out of marketing messages — every marketing email and SMS includes an unsubscribe option, and you can adjust preferences in your account.
- Object to or restrict certain processing.
9.Children
Meghee is intended for adults. You must be at least 18 years old to create an account or transact. We do not knowingly collect information from anyone under 18; if we learn that we have, we will delete it.
10.International transfers
Some of our service providers may process data outside Nigeria. Where that happens, we take steps to ensure your information continues to be protected in line with this policy and applicable law.
11.Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of Meghee after an update means you accept the revised policy.
12.Contact us
If you have questions about this policy or how we handle your information, contact us at hello@megheerealestate.com or through our contact page.